Description : Head of E-Commerce. Company : null. Location :
Sephora, a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.
Sephora South East Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience.
The Head of E-Commerce will be responsible for our online sales & the performance of onsite store, oversee the development and utility of the site, adopt data-driven approach to optimize marketing tactics to ensure the site's commercial potential is maximized. The E-Commerce Manager will also be measured against performance of e-Commerce (conversion and repurchase) and on-site engagement.
Job Responsibilities
Duties and responsibilities include, but are not limited to:
- Develop and refine the strategy and tactics in order to meet business objectives
- Own the performance roadmap for our ecommerce store, drive short-term solutions, in both store management and marketing tactics, while balancing focus, and developing long-term opportunities for new digital customer acquisition and conversion.
- Work closely in collaboration with centralized on-site, performance marketing and CRM teams to manage local tools to deliver onsite sessions and CR.
- Manage priority channels that drive the greatest opportunity for store repurchase - CRM, email and loyalty.
- Leverage and build relationship with merchandise team and brands that are critical to driving ecommerce success - develop collaborative campagins and features.
Key Requirements:
- Commercial / Marketing Management Experience
- Strong in implementing strategies that drive results
- Led past projects with proven track results
- Results-oriented
- Strong inter-personal communication skills with the ability to influence
- Able to manage complex situations, tight timelines and multiple stakeholders
- 5 years in Marketing Management role
- Analytical and Data Savvy
- Able to formulate strategies with data and insights provided
- Give valuable feedback and suggested action plans based off data and analysis
- Passion for Beauty, Fashion and Trends
- Having a keen interest in the beauty industry with a flair for trends and style
Driven, Independent and Excited to make an impact
